Updated March 26, 2020
When a pandemic like COVID-19 (also known as the “novel coronavirus”) appears in our communities, homecare and personal support workers are affected in an especially hard way.
Your Oregon Homecare Workers Benefit Trust Board of Trustees has voted unanimously to provide a Hardship Paid Time Off benefit for workers impacted by COVID-19 because of the huge impact that COVID-19 is having on our communities.
You are eligible to receive up to 40 additional hours of Paid Time Off if:
- You missed work hours between March 10, 2020 and May 16, 2020 because either you or your consumer were impacted by the COVID-19 virus, including if your hours are impacted by school closures; and
- You were eligible for PTO benefits on February 1, 2020.
Homecare and personal support workers who have lost hours because of COVID-19 can apply for the Hardship PTO Benefit in three steps:
2. Tell your Local Service Delivery Office (consumer’s case manager) to click here to complete the Hardship PTO Verification form. You can contact your consumer's case manager directly, or use this form to send them an email asking them to fill out the Verification Form.
3. Submit your Form W-9.
Q: How will I know if I was eligible for PTO benefits on February 1, 2020?
A: If you worked 80 or more hours of eligible homecare or personal support work in October, November or December of 2019, you were probably eligible for PTO benefits on February 1, 2020. If you were eligible to receive regular PTO benefits on February 1, 2020, you should have received a packet from the Oregon Homecare Workers Benefit Trust that stated the number of PTO hours you were eligible to receive, and information about how to request a check for your PTO benefits.
Q: What does the benefit pay for?
A: This special benefit was created to help homecare and personal support workers whose work hours have been directly impacted by the COVID-19 pandemic. It is a hardship benefit that can only be used by care providers who meet the criteria above.
Q: Can I use this benefit if I'm receiving other income—for example, from unemployment or from another job?
Q: Can I use this benefit to help pay for lost hours for other reasons (for example, getting sick with something other than COVID-19)?
A: No. This benefit is only available to care providers who missed work because they (or their consumer) were impacted by COVID-19. Your regular PTO benefit may help cover lost work for other reasons.
Q: When is this benefit available?
A: The Hardship Paid Time Off benefit is only available for lost hours from March 10, 2020 to May 16, 2020. There is a maximum pay-out of $3,000,000 from the Trust for this benefit. Once that limit is reached, the benefit will terminate, even if the eight-week period has not ended.
Q: When will I get paid?
A: After you submit your request form and documentation, the Trust Administrative Office will verify your loss of hours. Once your loss of hours is verified, the Trust Administrative Office will send your payment either through a mailed check or via direct deposit. We expect the process will take up to three weeks from the time we get your complete request.
Q: How will I get paid?
A: Once your claim has been approved, you will get your benefits the same way that you normally receive PTO pay: either via direct deposit, or with a mailed check. If you have not signed up for direct deposit, you can fill out the form linked below.
- English Direct Deposit form
- Spanish Direct Deposit form
- Russian Direct Deposit form
- Vietnamese Direct Deposit form
- Simplified Chinese Direct Deposit form
Q: How much will I get paid?
A: The Hardship Paid Time Off benefit is calculated the same way your Paid Time Off is normally calculated. Your PTO benefits are determined based on your wages earned in the first month you became eligible -- in this case, October, November, or December of 2019. For many care providers this was $14.65 per hour.